Returns & Exchanges

At Guizio, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items with original tags attached. Please note that all sale items and intimate apparel are considered final sale and are not eligible for return or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Attach the Label

Download and print the prepaid shipping label provided via the portal and affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; refunds will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing