Frequently Asked Questions
Everything you need to know about your Guizio shopping experience.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Once shipped, domestic delivery typically takes 3-5 business days, while international shipping varies by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition drops and sale items may be marked as final sale.
How do I determine my correct size?
Each product page features a detailed size guide. Our silhouettes often range from body-con to oversized; we recommend checking the specific measurements provided for the best fit.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. Please review your cart carefully before checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna or Afterpay.